Due to the nature of our products, we do not offer returns or exchanges. 

When buying hair products in store, human or Japanese Fibre, please make sure you check the product before you leave. There are display pieces available for your convenience. Use these to check the colour and style against your own hair colour in one of the many mirrors provided. 

If there isn't a display piece available, please feel free to ask a member of staff who will gladly remove the product from its sleeve and help you decide on a colour / length / style to suit you. 

We are a zero tolerance company.

Capelli Remi Team Members are there to help, but the final decision is yours. 


The Law

You can view more information regarding returns on the .Gov website here:

https://www.gov.uk/accepting-returns-and-giving-refunds